Please read these terms carefully before using Vytora Health.
Effective Date: January 1, 2026
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SITES OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE TERMS OF USE.
Date of Last Revision: 1/1/2026
AMONG OTHER ACTIVITIES, VYTORA HEALTH’S SERVICES ENABLE COORDINATION AND
COMMUNICATION WITH A HEALTH CARE PROVIDER. IT DOES NOT REPLACE YOUR
RELATIONSHIP WITH ANY PHYSICIAN. THESE SERVICES MIGHT NOT BE APPROPRIATE
FOR ALL MEDICAL CONDITIONS OR CONCERNS. IF YOU HAVE A MEDICAL EMERGENCY,
IMMEDIATELY CALL YOUR DOCTOR OR DIAL 911.
THE IMPORTANT TERMS YOU WILL NEED TO KNOW ABOUT THE SERVICES.
BOUND BY AND COMPLY WITH THESE TERMS OF USE. IF YOU DO NOT OR CANNOT
ANY SERVICES PROVIDED ON OR THROUGH THE SITES.
THE TERMS OF USE ARE SUBJECT TO CHANGE AS PROVIDED HEREIN.
Introduction
Vytora Health LLC, and their respective affiliates (collectively,
“Vytora Health”, “we”, “us”, or “our”) own and operate the websites
located at https://vytorahealth.com/ (collectively, the “Websites,” and
collectively with any affiliated mobile application (“App”), the
“Sites”). The Sites are intended to facilitate the provision of the
Services to registered users. The “Services” may include (i) providing
individuals with information on health care and wellness (“Content”);
(ii) providing individuals with pharmacy services; (iii) providing
individuals with access to technology-oriented tools for smoking
cessation; (iv) development and gathering of health care records and
health care information with retention of the same for use in health
care provider appointments, communications, and pharmacy services; (v)
administrative support in connection with scheduling, payment for health
care provider services, and payment for pharmacy services; and (vi)
telecommunications support for using the Services as a means of direct
access to health care providers provided by Wasef Health, P.A. and
similar affiliated professional entities for communication,
consultations, assessments, and treatment by such health care
organizations and their providers.
These terms and conditions of use (“Terms of Use”) describe your rights
and responsibilities with regard to the Vytora Health Sites that you may
use to receive Services. Your access to and use of the Sites is subject
to these Terms of Use, our Privacy Policy https://vytorahealth.com/, as
well as all applicable laws and regulations. In these Terms of Use, the
terms “you” and “yours” refer to the person using the Services. Even
though you may have arrived to the Sites through a website or mobile
application operated or controlled by a third party, including by an
affiliate of Vytora Health, you understand and agree that these Terms of
Use are entered into between you and Vytora Health. If you do not accept
and agree to be bound by these Terms of Use, you are not authorized to
access or otherwise use the Sites, Services or any information or
Content provided through the Sites or Services. The Sites and Services
are continually under development, and Vytora Health reserves the right
to review or remove any part of these Terms of Use in its sole
discretion at any time and without prior notice to you. You should check
the Terms of Use from time to time when you use the Sites or Services to
determine if any changes have been made. Any changes to these Terms of
Use are effective upon posting to the Sites. Unless otherwise indicated,
any new Content added to the Services is also subject to these Terms of
Use upon posting to the Sites. If you disagree with these Terms of Use,
your sole and exclusive remedy is to discontinue your use of the Sites
and/or Services. Your continued use after a change has been posted
constitutes your acceptance of the changes.
Use of these terms is accepting use of Bask Health Inc’s platform and
its applicable privacy policy located on the Bask Health website
(bask.health, bask.bio).
Availability
Certain of our Services are currently only available to individuals
located in certain states.
Eligibility
Services).
You understand and agree that satisfying the above requirements does not
guarantee that you will receive Services through Vytora Health. In
addition to the above requirements, Vytora Health and certain affiliated
professional entities reserve the right to change or include new
requirements as deemed appropriate in their sole discretion without
providing prior notice to you.
Requirements for use
You must have compatible computing and/or mobile devices, access to the
Internet, and certain necessary software in order to use the Sites. Fees
and charges may apply to your use of the mobile services and to the
Internet.
Special consent to telehealth services
Telemedicine involves the delivery of health care services using
electronic communications, information technology, or other means
between a health care provider and a patient who are not in the same
physical location. Telemedicine may be used for diagnosis, treatment,
follow-up and/or related patient education, and may include, but is not
limited to:
health information, or other data between a patient and health care
provider;
video, and/or data communications; and
The electronic systems used in the Services will incorporate network and
software security protocols to protect the privacy and security of
health information and imaging data, and will include measures to
safeguard the data to ensure its integrity against intentional or
unintentional corruption.
Please see our Consent to Telehealth available for a description of the
risks and benefits of telemedicine. The Consent to Telehealth is hereby
incorporated into these Terms of Use by reference and constitutes a part
of these Terms of Use.
Privacy policy
Vytora Health understands the importance of confidentiality and privacy
regarding your health information. Please see: (1) our Privacy Policy
available on the Sites https://vytorahealth.com/ for a description of
how we may collect and use your personal information, and (2) the Vytora
Health Professionals Notice of Privacy Practices applicable to Wasef
Health, P.A. and similar affiliated professional entities for a
description of how these entities may use and disclose your medical
information and how you may access that information. The Privacy Policy
and Vytora Health Professionals Notice of Privacy Practices are hereby
incorporated into these Terms of Use by reference and constitute a part
of these Terms of Use.
Your relationship with Vytora Health
Vytora Health does not provide any medical services, including via the
Sites and Services. Rather, Vytora Health provides a technology platform
for you to access a health care provider employed or contracted with
Wasef Health, P.A. or similar affiliated professional entities and
obtain access to additional information, which you may or may not choose
to utilize in planning your health care and wellness. The health and
wellness resources made available through our Services are not a
substitute for direct in-person health care services in all cases. The
decision to focus on diagnosis, treatment recommendations, or both,
rests with you and the health care provider. You understand that by
coordinating and in certain cases consulting with a Wasef Health, P.A.
or affiliate health care provider through the Services, you are not
entering into a provider-patient relationship with Vytora Health
By accepting the Terms of Use, you agree and consent to Vytora Health,
Vytora Health affiliates, or health care providers sending you
disclosures, notices, messages, reports, and other communications. It is
your responsibility to monitor these communications. You acknowledge and
agree that you will not hold us or any Vytora Health affiliate liable
for any loss, injury, or claim of any kind resulting from your failure
to read these communications or for your failure to comply with any
treatment recommendations contained in these communications.
Communications by text message and email
By opting-in to receive text (SMS) messages from Vytora Health or by
sending Vytora Health an initial text message (an “SMS Enrollment”), you
consent to receiving text messages regarding your Vytora Health account
and use of the Sites and Services. These text messages may include order
confirmations, shipping notifications, messages from your healthcare
provider, and other transactional messages, as well as promotional and
marketing notifications, to the extent you have opted-in to receive such
messages from Vytora Health.
With your SMS Enrollment, you represent and understand that: (1) you are
the owner or authorized user of the mobile device you used in order to
initiate the SMS Enrollment, (2) you are authorized to approve any
applicable charges in connection with the text messages you send to and
receive from Vytora Health, (3) you will be responsible for all
messaging and other data charges that may apply for any text messages
sent to you from Vytora Health, or from Vytora Health to you, and (4)
neither Vytora Health, nor your or Vytora Health’s mobile carriers, will
be liable for delayed or undelivered messages.